Characteristics of electronic invoicing in Chile

Chile was one of the pioneers in Latin America in adopting electronic invoicing, starting its development in 2003 and later becoming a reference model for the region. What began as a voluntary system eventually became mandatory for all companies in 2018, marking the definitive elimination of paper-based vouchers.

Law No. 20.727 established the legal framework for the system and defined the transition to Electronic Tax Documents (DTE), which include invoices, credit and debit notes, dispatch guides, export invoices, among other fiscally valid documents. The Internal Revenue Service (SII) is the authority in charge of enabling taxpayers as electronic issuers, validating the documents, and offering billing systems adapted to each company’s transaction volume.

Mandatory Use

Electronic invoicing is mandatory for 100% of companies, both issuers and receivers. Being an electronic invoicer enables the taxpayer as both issuer and receiver of DTEs, with real-time exchange and validation before the SII.

Invoice Format

DTEs are generated in XML format. Among the most relevant mandatory documents are: Invoices, Tax-Exempt or Non-Taxable Invoices, Purchase Invoices, Invoice Settlements, Debit Notes, Credit Notes, Dispatch Guides, Export Invoices, Export Credit Notes, and Export Debit Notes.

Electronic Signature

The electronic signature is mandatory and must be applied with a digital certificate compliant with XMLDsig, ensuring authenticity, integrity, and non-repudiation of the DTE.

Invoice Archiving

Both issuer and receiver must preserve DTEs for 6 years in their original XML format, ensuring availability for audits and use as accounting backup.

Administrative Requirements

The taxpayer must undergo an application and certification process before the SII to be accredited as an issuer: generation/reception tests of DTEs, acquisition of a digital certificate, and registration as an authorized issuer.

Fiscal Control

The issuer manages the Folio Authorization Codes (CAF), which include the SII’s electronic stamp (encrypted from a predefined data string). This stamp allows each DTE to be validated by the SII and ensures traceability.

Print format

The printed representation of the DTE follows a standardized format and includes a PDF417 barcode, facilitating verification by recipients.

Purchases/sales summary

The SII replaced the Books of Purchases and Sales with the monthly declaration (Form F29), which the SII itself proposes for ratification based on the DTEs issued/received.

How electronic invoicing works in Chile

The electronic invoicing process in Chile covers the phases of issuance, validation, control, delivery, and archiving of DTEs, ensuring their legal validity and tax compliance.

Issuance and validation

The required data is obtained from the ERP and generated as a DTE in XML in accordance with the SII schema. Validation mechanisms are applied to ensure all necessary information is included before sending.

CAF and electronic signature

The DTE is assigned the Folio Authorization Code (CAF) corresponding to the range of folios used, and the issuer’s electronic signature is applied. The SII stamp and the signature ensure technical and legal validity.

Delivery to recipient

Once validated by the SII, the DTE is sent to the recipient using secure communication protocols.

Electronic archiving

DTEs must be electronically archived for 6 years, ensuring integrity, access, and traceability. When necessary, a printed representation is generated in accordance with the SII’s technical requirements.

Frequently Asked Questions about Electronic Invoicing in Chile

Below are some of the most common questions about the electronic invoicing system in Chile.

It is a legally valid electronic document that supports commercial/tax operations (invoices, notes, dispatch guides, etc.) and replaces paper.

The main DTEs required by the SII are: Invoices, Tax-Exempt or Non-Taxable Invoices, Purchase Invoices, Invoice Settlements, Debit and Credit Notes, Dispatch Guides, as well as Export Invoices and Export Notes.

Through the issuer’s electronic signature, the electronic stamp (CAF), and validation by the SII, which returns the document status.

The recipient has up to 8 days from receipt to accept or dispute it. If no action is taken within this period, the invoice is considered accepted and the SII incorporates it into the F29 proposal.

Discrepancies may arise in the F29. It is recommended to use an e-invoicing solution that reconciles daily the DTEs reported to the SII with those received in the ERP, generates alerts, and allows disputes for documents not received.

Application and certification before the SII, digital certificate, submission of each DTE to the SII, monthly F29 filing, electronic signature, SII electronic stamp, and authorized CAF.

  • Free SII system: For low DTE issuance volume, one-by-one issuance (invoices, notes, dispatch guides, and purchase invoices). It does not integrate with the taxpayer’s software applications.
  • Billing system: For high DTE issuance volume, integrated with the taxpayer’s software applications and supporting the full DTE catalog.

It is the DTE that supports a purchase when the issuer acts as a withholding agent or when the supplier does not have tax documentation (according to applicable resolutions).

It must be sent to the SII within one hour, be electronically signed, include the CAF, be preserved for six years, and have a printed representation for in-person sales and a virtual one for online sales.

Characteristics of the Electronic Dispatch Guide in Chile

The Electronic Dispatch Guide, regulated by the Internal Revenue Service (SII), is an Electronic Tax Document (DTE) that supports the transfer of goods within the country. Its issuance is mandatory and certifies the origin and destination of the goods, granting tax validity to operations and protecting issuers, recipients, and carriers in case of audits.

In addition to its tax function, this document facilitates cargo traceability and optimizes logistics management, contributing to inventory control and the proper delivery of products. It is generated electronically within the SII’s invoicing system, ensuring legal security and transparency in every transfer, whether for sales, returns, consignments, or other internal goods movements.

Mandatory use

The issuance of the Electronic Shipping Guide is mandatory for all taxpayers who transport goods within the national territory. The regulations also stipulate that a shipping guide must be issued for each shipment and for each vehicle used, with the aim of ensuring the traceability of logistics operations.
The only exceptions to this requirement are cases expressly defined by tax regulations, such as certain shipments supported by receipts or specific situations covered by the SII.

Mandatory Information

Each Electronic Delivery Guide must contain detailed information that identifies the shipment and the goods being transported.

Mandatory information includes:

  • Date and time when transportation begins.
  • Exact origin and destination addresses of the goods.
  • Issuer and recipient information.
  • Identification of the carrier and driver (name and RUT).
  • Vehicle license plate and the plate number of the trailer or semi-trailer used. If this information is unavailable when the document is issued, this must be expressly indicated.
  • Detailed description of the goods being transported, including name, quantity, weight or volume, and unit price, when applicable.

For shipments that do not involve a sale, the unit price may be omitted, provided that the reason for the transportation is clearly indicated, such as consignment, internal transfer, repair, distribution, or return.

If any transportation conditions change after the document is issued, a new document referencing the original must be issued to ensure transaction traceability.

Types of Electronic Dispatch Guide in Chile

Regulations require the type of shipment associated with the goods being transported to be clearly identified. 

The main categories include:

  • Shipments related to sales or transactions treated as sales.
  • Pending sales.
  • Consignments.
  • Free deliveries.
  • Internal transfers.
  • Other non-sale shipments.
  • Returns.
  • Export shipments.
  • Export sales.

Proper classification enables the SII to determine the nature of the transaction and improve the monitoring of goods movements.

Use and Validity of the Delivery Guide

Regulations establish that one delivery guide must be issued for each shipment and each vehicle used. Likewise, the date and time shown on the document must correspond to the actual start of the transportation of goods.

When transportation lasts more than one day, a single delivery guide may be used, provided it is expressly identified as a long-haul shipment and an estimated arrival date is indicated.

For operations involving partial deliveries to different recipients, a general delivery guide may be issued for the initial shipment, with the corresponding tax documents generated later for each completed delivery.

Registration and Control of Shipping Documents

The SII maintains a Delivery Guide Registry intended to strengthen the traceability and control of these documents.

Taxpayers using proprietary systems or third-party solutions must register issued and canceled guides in the Electronic Delivery Guide Book. In the case of the SII's free system, this information is automatically recorded in the document history.

Whenever a delivery guide is modified, a new document must be issued and the previous guide must be canceled. Delivery guides must be retained for six years, just like all other Electronic Tax Documents.

Verification and Presentation of Delivery Guides

The validity of the Electronic Delivery Guide can be verified by the recipient through the services provided by the SII, using information such as the issuer's RUT, recipient's RUT, document type, folio number, issue date, and total amount.

During transportation, the guide must be available in either digital or printed format. When electronic access is not available during transit, a printed representation of the document may be used.

Frequently Asked Questions about the Electronic Dispatch Guide in Chile

Below are some of the most frequently asked questions about the Electronic Dispatch Guide in Chile.

It is an Electronic Tax Document (DTE) that supports the transfer of goods within the country and certifies their origin and destination under SII regulations.

The seller or service provider transporting the goods must issue it, send it to the customer, and ensure that it accompanies the goods during transportation.

Whenever goods are transported, whether or not there is a sale, especially when the invoice is not issued at the time of delivery.

The transport may be considered irregular, exposing the taxpayer to penalties and the seizure of the goods.

The issuer must keep the duplicates of the guides for a minimum period of 6 years, while the recipient keeps the original and the second copy.

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