Omnichannel Strategy

Demonstrate the coherence and uniformity that all of your clients demand when they interact with your company.

shopify integration
sap integration
amazon integration
hubspot integration

Integration For Omnichannel Experiences

Achieve complete coherence between all the channels your clients or users interact with.

Increase credibility and confidence with your brand by maintaining the same messaging in all the channels your clients and users use to interact with your brand. Maintain client loyalty with recurring and occasional clientele by offering the same pricing and marketing across all your sales channels.

Differentiate your brand from others with contradictory statements and discrepancies because of a lack of integrations between their systems. 

The Importance of a "Single Customer View"

"Single Customer View" is a data management methodology that ensures that any client information is available to any employee that may need it. It means that all client data must be synchronized between different systems to eliminate data silos, ensuring that all employees can access the data regardless of the system they use.  

Through “Single Customer View” your employees will always have a full view of your client, what he or she needs, and all the previous interactions, etc. 

This allows your company to avoid unwelcome sales calls, transfers to the incorrect department, or any other negative experience thanks to the availability and accessibility of your data to the whole company. 

Explore Some of the Experiences You Can Create For Your Clients

Omnichannel experiences are user processes designed for and by users dependent on efficient communication between the different channels employed by a brand to increase customer satisfaction. 

What Can Data Integration do for Your Company If You Have an Online Store?

Improve customer experiences in your online store with maximum efficiency, facilitate customer access to order status information, reduce product launch turnaround times, etc. 

Optimize all your processes to increase online sales and minimize manual data entry and other costs associated with updating your online store.

Send us your contact details and we will contact you immediately.

Talk with one of our experts and clarify all your questions regarding our solutions.

Let's talk

general.form.error.email

EDICOM Group will use the personal data collected to answer questions/or manage the services requested. You may exercise your rights of access, rectification, opposition, restriction and portability of your data in accordance with the provisions in the Privacy Policy.