EDICOMiPaaS: global integration made simple, secure, and real-time

EDICOMiPaaS is the solution that integrates applications, systems, and business partners on a global scale. A managed integration platform that allows you to simplify processes, gain visibility, and meet international compliance obligations—without adding technical complexity to your daily operations.

EDICOMiPaaS: global integration made simple, secure, and real-time

What is an iPaaS and what can you expect from it?

Unify data and processes within a single, secure, and accessible environment, with real-time visibility and control.

An iPaaS (Integration Platform as a Service) is a cloud-based platform designed to connect all your applications, databases, and systems. It enables seamless, automated, real-time communication between them, regardless of location or technology. The result: fewer data silos, fewer errors due to duplication, and the elimination of manual, time-consuming processes that add no value.

In practice, this means your organization gains consistency and speed: departments exchange data frictionlessly, information remains always up to date, and decisions are made based on solid, reliable data. From an order in an eCommerce system to a tax notification to a government agency, everything flows within a unified framework.

With EDICOMiPaaS, you gain more than just a technological platform. You benefit from the expertise of a specialized team that handles everything: analysis, design, implementation, continuous monitoring, and ecosystem evolution. While other providers may simply deliver the tool and leave you to manage it, EDICOM supports you every step of the way, ensuring the solution works from day one and continues to grow with you. This allows your organization to dedicate fewer resources to technical issues and more to driving business growth.

Why EDICOM

We define, implement, and operate your project end-to-end. You focus on strategic goals and growing your business.

  • A single end-to-end provider: design, implementation, and operation under one contract and SLA.

  • A proven methodology and accelerators that reduce time-to-value and project risk.

  • Governance and KPIs aligned with business outcomes, not just IT.

  • Seamless change management and onboarding for teams and partners.

  • Security and trust: auditable processes and certifications (ISO 27001, ISO 20000).

Our advantage

A global platform with a 99.9% SLA and 24/7 managed service, multilingual international support, and transparent operational metrics.

  • Managed 24/7 operation with a 99.9% SLA and multilingual global support.

  • Proactive monitoring, automatic retries, and playbooks that minimize MTTR and incidents.

  • Transparent metrics: real-time dashboards and periodic service reviews.

  • Elastic capacity for peaks (campaigns, launches, new countries/partners).

  • Continuous updates to meet regulatory and third-party specification changes.

  • Predictable cost model (OPEX) and reduced TCO compared to other ad-hoc integrations.

Technical capabilities that make the difference

An iPaaS must be both robust and flexible.

EDICOMiPaaS is designed for organizations requiring global integration, connecting heterogeneous applications and critical processes across demanding environments. These are the features that set it apart:

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Integration in any environment

Connects cloud systems, on-premise applications, and legacy software. The platform excludes nothing and ensures continuity, even with older or industry-specific technologies.

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Advanced integrations

EDICOM connects with ERPs, CRMs, eCommerce platforms, marketplaces, logistics operators, retailers, public administrations, and more. The scope is virtually limitless.

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Workflow automation

Define business rules, transform formats, and let data flow automatically, reducing human error, accelerating processes, and standardizing information.

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Real-time monitoring

Track every process through a visual dashboard, receive configurable alerts, and apply corrective measures instantly. Every integration cycle is traceable and auditable.

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Scalability and performance

Infrastructure built to handle increasing data volumes without compromising security or transaction speed.

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Security and compliance

End-to-end encryption, access control (SSO, OAuth2/OIDC, RBAC), auditing, and support for standards and regulations (e-invoicing, certified archiving, tax reporting) to ensure trusted operations across multiple countries.

Rely on EDICOM’s expertise and knowledge for your global EDI and e-invoicing projects.

Contact us for more information

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A wholistic service, not just a platform

We integrate, operate, and evolve your ecosystem for you.

EDICOMiPaaS is a fully managed, end-to-end service. This means we take full responsibility for all project phases, from initial diagnosis to daily operation and continuous evolution. You don’t need a specialized internal technical team or infrastructure management: we handle the platform, integrations, and SLAs.

Initial analysis to understand your ecosystem

We review your technology architecture, the applications you use, and critical data flows. Based on this, we define a realistic integration plan with clear timelines, priorities, and objectives, aligning technology with your business strategy.

Implementation and go-live without disruptions

We configure integrations, design workflows, develop necessary adjustments, and validate every connection in testing environments. Once stability is guaranteed, we move to production so your teams experience a seamless transition with no surprises.

Global 24/7 monitoring and support

The service doesn’t end at go-live. We continue monitoring processes in real time, configuring alerts, and resolving incidents. Our international support is available in multiple languages and time zones to assist you at all times.

Continuous evolution and scaling

Technological ecosystems evolve, and EDICOMiPaaS evolves with them. We incorporate new applications, adjust workflows, and scale capacity as your business grows or new regulatory requirements emerge. The platform grows with you.

A single integration layer for your entire ecosystem

Our integration catalog goes beyond standard connectors. It includes applications, companies, platforms, and public agencies that we can connect through APIs, EDI, or other communication protocols.

We continuously expand this repository based on international project experiences and client demand. The goal: ensure there is no system, platform, or partner that cannot be connected with.

iPaaS use cases for multinational companies: integration, compliance, and true scalability

Practical examples of how EDICOMiPaaS connects ERPs, EDI, and marketplaces; automates multi-country e-Invoicing and tax reporting; and provides real-time visibility across complex supply chains.

EDICOMiPaaS delivers maximum value in high-complexity environments, where technological diversity and regulatory demands require a solid, scalable solution. We’re talking about multiple ERPs and subsidiaries, supply chains involving major retailers and 3PLs, omnichannel sales with marketplaces, and multi-country e-Invoicing/tax reporting compliance. The platform orchestrates end-to-end processes, unifies data, and provides real-time, actionable KPIs, reducing errors, time-to-market, and operational costs.

Integration with multiple Public Administrations and management systems 

Operating in 10, 20, or 50 countries means managing multiple ERPs, CRMs, and local solutions, while complying with electronic invoicing and tax reporting rules that vary by jurisdiction. EDICOMiPaaS acts as a cloud orchestration layer that connects all your systems, standardizes formats, and automates data flows with public authorities and business partners, providing a consolidated, real-time view across the entire organization. The result: fewer silos, fewer errors, and globally consistent critical data.

Common challenges we solve

  • Multiple ERPs and custom developments: SAP, Oracle, Dynamics, or legacy systems with distinct data models that “don’t speak” to each other. EDICOMiPaaS integrates cloud, on-premise, and legacy environments, applying transformations and business rules for frictionless information flow.

  • Multi-country e-Invoicing and tax reporting compliance: secure, traceable channels for issuing, receiving, and archiving electronic documents in line with local requirements, with monitoring and alerts for immediate action.

  • Scaling and data exchange peaks: elastic infrastructure with 99.9% SLA, 24/7 operations, and international support to ensure business continuity.

Key benefits for multinational organizations

  • Real-time visibility and full traceability: graphical dashboards to track processes, messages, and statuses by country, channel, and application. 

  • Lower operational costs and fewer errors: automated exchanges between ERPs, eCommerce, marketplaces, logistics, and public administrations, without duplication or manual tasks. 

  • Data governance and security: encryption, auditing, and international certifications (ISO 27001, ISO 20000) supporting both processes and infrastructure. 

  • Global scalability: add countries, integrations, and regulatory requirements without reworking your architecture, the platform scales with you. 

Integration with supply chains and major retailers

Relationships with top-tier retailers and logistics operators demand fast, reliable data exchanges. EDICOMiPaaS ensures seamless information flow with these partners, whether via EDI, API, or hybrid models. We standardize messages, orchestrate end-to-end processes, and provide real-time visibility across purchasing, operations, and finance. The result: a more efficient supply chain and better end-customer service.

Common challenges we solve

  • Retail EDI/GS1 requirements: support for standards (EDIFACT, ANSI X12), GTIN catalogues and codes, SSCC/GS1-128 labels, and key documents (ORDERS, ORDRSP, DESADV/ASN, INVOIC, IFTMIN), fully aligned with each retailer’s specifications.

  • Multi-protocol and secure connectivity: AS2/AS4, SFTP, VAN, REST/GraphQL APIs, and B2B portals with monitoring and automatic retries.

  • Heterogeneous 3PL, WMS, and TMS systems: integration with warehouses and carriers (shipping notices, dock scheduling, tracking), synchronized with ERP/OMS for real-time availability.

  • Chargeback prevention: pre-validations (dates, quantities, EAN/UPC, packaging, palletization) and business rules to ensure OTIF and delivery window compliance.

  • Marketplace & retail media: reconciliation of Vendor/Seller orders, pricing, inventory, and invoicing, unifying feeds and APIs into a single data model.

Key benefits for manufacturers and distributors

  • Fewer incidents and penalties: accurate ASNs and labels on the first try, reducing rejections and chargebacks.

  • End-to-end visibility: traceability by order, shipment, parcel, and SSCC; KPIs for fill rate, OTIF, and cycle times.

  • Faster time-to-shelf: quicker order approval, preparation, and dispatch through automated workflows.

  • Commercial scalability: fast onboarding of new retailers/3PLs and expansion to new countries without redoing integrations.

  • Cleaner financial closing: automated order–shipment–invoice reconciliation and discrepancy handling.

Unified online sales channels and marketplaces

We connect online stores with global marketplaces and logistics operators to synchronize inventory, pricing, orders, invoices, and returns in real time. This ensures a consistent customer experience across all channels while giving your company control and traceability across its entire digital sales network (D2C, B2B, and B2C). Intelligent stock reservation and anti-overselling rules help reduce cancellations. We unify tracking and order–shipment–invoice reconciliation, integrating e-Invoicing and fiscal compliance by country.

Common challenges we solve

  • Desynchronized inventory between eCommerce, marketplaces, ERP, and warehouses (WMS/3PL), causing stockouts or overselling.

  • Divergent catalogues and prices per channel/country (attributes, images, taxes, promotions).

  • Heterogeneous order flows: Vendor, Seller, Fulfilled by merchant, or Drop Ship models.

  • Disconnected returns/RMA processes impacting customer service and accounting.

  • Multi-country invoicing and compliance (e-Invoicing, e-Reporting, certified e-archiving) for cross-border sales.

Key benefits

  • True omnichannel operation: a single source of truth for stock, pricing, and orders across all sales channels.

  • Fewer incidents and cancellations: anti-overselling rules, stock reservations, and ETA updates.

  • Higher conversion and margin: synchronized pricing/promotions, channel repricing, and lower operational costs.

  • Superior customer service: unified tracking, streamlined returns, and consistent communication by channel and country.

  • Cleaner financial closing: automated order–shipment–invoice–payment reconciliation.

Integration of proprietary applications

Connect and orchestrate your entire internal application ecosystem: ERPs, CRMs, BI, MDM, MES, HRIS, custom developments, or microservices, without rebuilding what already works. EDICOMiPaaS acts as an integration and governance layer that unifies data and events between on-premises and cloud applications, normalizes formats, and executes business workflows in real time. The result: fewer silos and an architecture ready to scale.

Common challenges we solve

  • Heterogeneous and legacy environments: multiple stacks, databases, and incompatible data models.

  • Fragile point-to-point integrations: hard-coded links that break with every change or release.

  • Duplicates and misaligned master data (customers, products, pricing, taxes, locations).

  • Low observability: hard to trace what failed, where, and why.

  • Fragmented security: inconsistent authentication, authorization, and audit controls.

Key benefits

  • De-coupled architecture: move from ad-hoc integrations to a centralized API and event-driven model.

  • Consistent data: synchronized master data (MDM) and unified data quality policies across the company.

  • Business agility: easily plug in new apps or microservices that inherit existing workflows, rules, and security.

  • Operational efficiency: less maintenance, fewer incidents, and reduced MTTR thanks to end-to-end traceability.

  • Built-in compliance and security: encryption, auditing, and access controls (SSO, OAuth2/OIDC, RBAC).

Key questions to consider when choosing an iPaaS for your project

At EDICOM, we answer these questions with real-world examples, performance metrics, and a tailored implementation plan, so your decision is based on facts, not promises.

 

A middleware or ESB solutions are typically designed for on-premises environments and require dedicated infrastructure. An iPaaS operates in the cloud, easily connecting applications across cloud, on-premise, and legacy systems.

Moreover, an iPaaS does more than just move data, it defines business workflows, applies rules, monitors processes, and scales without heavy hardware investment. It’s ideal for companies seeking agility and lower management overhead.

It depends on scope, but initial flows are typically live within weeks. Our integration catalog significantly accelerates the process.

In parallel, we develop custom integrations. Our proven methodology ensures your project delivers value from the very beginning, without unnecessary delays.

Virtually any system: ERPs such as SAP or Oracle, CRMs like Salesforce, HR systems like Workday, online stores such as Shopify, and marketplaces like Amazon. If a prebuilt integration doesn’t exist, we design one for your specific flow.

That’s not a problem. We also integrate legacy or proprietary applications. We build integration layers using APIs, EDI, or data transformations, allowing you to connect older systems with new ones and maximize your existing investments.

The platform features real-time monitoring and configurable alerts. If a process fails, it’s detected immediately, notifications are sent, and corrective actions are applied. Our 24/7 support intervenes promptly to minimize impact.

We comply with international standards such as ISO 27001 and ISO 20000. Data is fully encrypted and logged with complete traceability. Every action is auditable, so you always know who accessed what and when.

Our model is fully managed, it includes the platform, integrations, monitoring, and support. Costs depend on project complexity and the number of integrations. The advantage: no need for proprietary hardware or costly licenses. You pay for a service that evolves with your business and adapts to your real needs.

Through dashboards and panels showing real-time processes: executions, processed messages, detected errors, and usage statistics. You can also configure automatic alerts to proactively address any issues.

Our support continues beyond go-live. We monitor, resolve incidents, and propose continuous improvements. The service is ongoing, with international, multilingual support available across multiple time zones to suit your global operations.

Certainly. Scalability is part of the platform’s DNA. Start with a few integrations and add more applications and processes as you grow. The iPaaS evolves with you, from initial projects to global ecosystems, always maintaining the same levels of security, availability, and reliability.

One Platform. Endless Solutions.

Contact our specialists to answer all your questions about adapting your business to any EDI, e-invoicing and tax reporting system worldwide.

  • Proprietary SaaS solutions

  • International customer support service

  • 99.9% guaranteed availability

  • Managed services

  • International certifications and standards

  • Flow maintenance and integration services