Healthcare EDI Integration for a Touchless Supply Chain
Unlock the power of a solution designed to boost efficiency, ensure compliance, and streamline operations across healthcare suppliers (MedTech, laboratories, wholesales) and healthcare providers (hospitals, clinics, pharmacies).
Healthcare EDI Integration for a Touchless Supply Chain
One Secure EDI Network to Enable a Touchless Healthcare Supply Chain
Enhance visibility, eliminate manual steps, and optimize workflows with EDI integrations.
EDICOM connects healthcare suppliers (medical device and equipment companies, laboratories, wholesalers) with healthcare delivery organizations (hospitals, clinics, pharmacies) by leveraging its proprietary EDI platform, providing global interoperability. No more paper trails, no more delays. Just fast, accurate communication that gets the right supplies, treatments, and information to where they’re needed when they’re needed.
Streamline your procure-to-pay or order-to-cash cycles with advanced EDI integration that enhances data visibility and operational efficiency across the entire healthcare supply chain.
Efficient, Touchless EDI Automation
Reduce manual intervention, eliminate errors, and accelerate collaboration across healthcare suppliers and healthcare providers. All managed through a secure, touchless strategy designed for speed and precision.
End-to-End Touchless Workflow Automation
Real-Time Supply Chain Visibility & Accuracy
Advanced EDI Integration Across All Healthcare Partners
Enhanced Operational Efficiency & Cost Reduction
One Platform. Every Partner. Total Visibility.
Unify all stakeholders through a single platform built to automate high-volume data exchange, support multiple standards, and provide real-time operational clarity. Streamline transactions from order to invoice and eliminate the administrative burden with full, seamless connectivity.
Automate high-volume data exchange in real-time
Endless integration possibilities: Multiple standard and protocol
From orders to invoices, streamline every transaction
Full End-to-End Connectivity with Every Partner
Integration & Automation. End-to-End Accuracy.
Automate the full document flow: price catalogs, purchase orders, order confirmations, despatch advices, invoices.
Seamless ERP, WMS, and custom system integration
No more manual entry or data duplication
Built-in support for international formats and healthcare protocols
Fully Managed services
Expert Support. Always On.
Get the help you need, when you need it, from implementation to daily operations.
Dedicated account managers and technical support
24/7 multilingual assistance
Proactive issue resolution and monitoring
Guidance on compliance, integration, and best practices
Trusted Partner of Healthcare Suppliers and Organizations
General Electric Healthcare: How EDI Powers Smarter, Faster Healthcare
GE Healthcare is leading the charge in transforming how the healthcare industry communicates. By shifting to fully electronic data exchange, GE and its partners, across both public and private sectors, are cutting through complexity and speeding up critical processes.
With EDICOM’s EDI integration, every transaction moves faster, more securely, and without the friction of manual handling. The result? A leaner supply chain, fewer delays, and better outcomes for patients.
Rely on EDICOM’s expertise and knowledge for your global EDI and e-Invoicing projects.
Contact us for more information
Countries with active projects
Clients worldwide
Transactions managed anually
EDI as Driver for a Streamlined Supply Chain in Healthcare
Powering the Touchless Supply Chain in Modern Healthcare
In today’s rapidly evolving healthcare environment, operational resilience, automation, and supply reliability are more important than ever. Electronic Data Interchange (EDI) can play an important role in achieving a Touchless Supply Chain, allowing for healthcare providers and suppliers to move away from manual workflows and toward fully automated, intelligent supply chain operations. By enabling seamless, system-to-system communication, EDI ensures efficient supply flows from suppliers to healthcare facilities with minimal human intervention.
Automated Procurement and Inventory Replenishment
At the core of a touchless supply chain is automation. EDI enables healthcare providers and suppliers to synchronize their systems so that procurement, order confirmation, and replenishment occur automatically based on real-time inventory signals. As a result, hospitals, clinics, and pharmacies maintain optimal stock levels, avoid shortages, and reduce administrative workload. Suppliers benefit from predictable order flows, fewer manual adjustments, and improved forecasting accuracy.
Streamlined Order-to-Cash and Procure-to-Pay Cycles
EDI eliminates friction in both the healthcare provider’s Procure-to-Pay cycle and the supplier’s Order-to-Cash process. Orders transmit instantly, acknowledgments are automated, and invoices match electronically with receiving and purchasing records. This reduces discrepancies, accelerates approvals, and shortens payment cycles. For healthcare suppliers, this means more reliable cash flow; for healthcare providers, faster processing enables more stable supply operations and reduced operational cost.
Real-Time Visibility and Predictive Supply Readiness
Touchless supply chains rely on transparency. With EDI, providers and suppliers gain immediate visibility into order status, shipment progress, product availability, and delivery timelines. This real-time insight enables proactive planning, demand forecasting, and rapid response to disruptions. Providers can prepare for upcoming procedures with confidence, while suppliers maintain production and distribution schedules with greater precision.
MedTech
Accelerating Order Processing Through Automated, Standardized Data Exchange
Medical Technology (MedTech) suppliers rely on fast, accurate communication with hospitals, clinics, and distributors. Manual processing slows fulfillment, increases the likelihood of errors, and complicates regulatory compliance. With EDI automation, suppliers gain real-time visibility, reduce administrative effort, and synchronize logistics workflows across all trading partners.
Key Message Flows
Product Catalog Updates: Wholesalers keep healthcare providers up to date on catalogue details while (MedTech) manufacturers maintain wholesales informed.
Purchase Orders: Wholesalers places orders with (MedTech) suppliers while healthcare providers place automated supply requests with the wholesaler.
Order Confirmation: Suppliers confirm orders to wholesalers while wholesaler confirms orders to healthcare providers’ order.
Despatch Advice: Wholesalers confirm despatch to healthcare providers while (MedTech) suppliers provide shipping notes to wholesalers.
Best Practices
Automated data integration to accelerate processing, maintain real-time accuracy, and enable clients and suppliers to respond instantly.
Adoption of widely recognized standard document formats (ANSI X12, EDIFACT, Peppol) to minimize errors from format incompatibility and reduce reliance on manual data entry.
Deployment of robust validation and error-handling mechanisms to prevent costly mistakes, returns, and/or delays, creating a truly touchless process.
Foster strong partner collaboration to build trust, ensure the system adapts to evolving business needs, and enable proactive issue resolution.
Wholesalers: Ensuring Supply Chain Continuity
Improved supply chain resilience, leading to increased efficiency and accuracy at scale.
Wholesalers act as the operational bridge between healthcare suppliers and providers. Without automation, order discrepancies, misaligned inventories, and delivery delays generate operational risk. EDI enables wholesalers to manage high-volume transactions with full accuracy and real-time stock visibility.
Key Message Flows
Product Catalog Updates: Wholesalers keep healthcare providers up to date on catalogue details while (MedTech) manufacturers maintain wholesales informed.
Purchase Orders: Wholesalers places orders with (MedTech) suppliers while healthcare providers place automated supply requests with the wholesaler.
Order Confirmation: Suppliers confirm orders to wholesalers while wholesaler confirms orders to healthcare providers’ order.
Despatch Advice: Wholesalers confirm despatch to healthcare providers while (MedTech) suppliers provide shipping notes to wholesalers.
Best Practices
Automated data integration to accelerate processing, maintain real-time accuracy, and enable clients and suppliers to respond instantly.
Adoption of widely recognized standard document formats (ANSI X12, EDIFACT, Peppol) to minimize errors from format incompatibility and reduce reliance on manual data entry.
Deployment of robust validation and error-handling mechanisms to prevent costly mistakes, returns, and/or delays, creating a truly touchless process.
Foster strong partner collaboration to build trust, ensure the system adapts to evolving business needs, and enable proactive issue resolution.
Pharmacies (Retail & Hospital-Based)
Automating High-Frequency Inventory Replenishment with Real-Time EDI
Pharmacies handle high-frequency orders with strict stock requirements and regulatory constraints. Manual data entry creates inefficiencies and compliance risk. EDI ensures reliable, automated communication with wholesalers and suppliers to maintain optimal stock levels.
Key Message Flows
Product Catalog Updates: Receive timely updates on device pricing, specifications, and packaging information to support procurement decisions.
Purchase Orders: Submit automated order requests directly to suppliers’ ERP systems for efficiency and accuracy.
Order Confirmations: Receive confirmations from suppliers regarding availability, backorders, substitutions, and expected delivery dates to plan inventory and patient care.
Dispatch Advices: Access detailed shipment information, including serial numbers, lot numbers, and tracking, to ensure accurate inventory management and traceability.
Best Practices
Automated Data Integration: Streamline procurement and inventory processes, ensure real-time accuracy, and enable suppliers to respond promptly to your orders.
Standardized Document Formats: Use widely recognized formats (ANSI X12, EDIFACT, Peppol) to minimize errors, enable reception of automated response messages, and reduce manual data entry.
Robust Validation and Error Handling: Ensure accurate order management to prevent ordering mistakes, stockouts, and/or incorrect deliveries that affect patient care.
Collaborative Supplier Partnerships: Build and maintain strong relationships to foster trust, ensure services evolve with needs, and enable proactive resolution of potential issues.
Hospitals
Streamlining the Supply Chain for better Availability and Quality Assurance
Hospitals manage multiple warehouses, large numbers of stock keeping units, many suppliers, and therefore have complex supply chains to deal with. Manual processes create delays, stock discrepancies, and administrative overload. EDI integration connects the necessary management systems with the MedTech suppliers to automate transactions and ensure availability of supply and continuity of care.
Key Message Flows
Product Catalog Updates: Receive timely updates on device pricing, specifications, and packaging information to support procurement decisions.
Purchase Orders: Submit automated order requests directly to suppliers’ ERP systems for efficiency and accuracy.
Order Confirmations: Receive confirmations from suppliers regarding availability, backorders, substitutions, and expected delivery dates to plan inventory and patient care.
Dispatch Advices: Access detailed shipment information, including serial numbers, lot numbers, and tracking, to ensure accurate inventory management and traceability.
Best Practices
Automated Data Integration: Streamline procurement and inventory processes, ensure real-time accuracy, and enable suppliers to respond promptly to your orders.
Standardized Document Formats: Use widely recognized formats (ANSI X12, EDIFACT, Peppol) to minimize errors, enable reception of automated response messages, and reduce manual data entry.
Robust Validation and Error Handling: Ensure accurate order management to prevent ordering mistakes, stockouts, and/or incorrect deliveries that affect patient care.
Collaborative Supplier Partnerships: Build and maintain strong relationships to foster trust, ensure services evolve with needs, and enable proactive resolution of potential issues.
Main EDI Messages to achieve Touchless Supply Chain efficiency in Healthcare
These messages ensure automation, traceability, and efficiency in the supply of medical devices, equipment, medicines, as well as consumables across the healthcare ecosystem.
ORDERS (Purchase Order)
Hospitals, clinics, and pharmacies send purchase orders to manufacturers or wholesalers to request medicines, medical devices and equipment, and any other supplies required. Eliminates manual ordering effort on healthcare providers' side, and reduces processing time on supplier side to ensure timely replenishment of critical items.
ORDRSP (Order Response)
Suppliers respond to confirm whether an order can be fulfilled, including details on availability, substitutions, and backorders. Helps healthcare providers adjust inventory planning and the (timely) delivery of (critical) care.
DESADV (Dispatch Advice / Advance Shipping Notice)
Sent by suppliers to notify hospitals, clinics, and pharmacies of shipment details (dates, quantities, packaging, lot numbers, expiration dates, tracking). Making sure healthcare clients know when and where the ordered goods are delivered.
RECADV (Receiving Advice)
Healthcare providers confirm receipt of goods by sending this message to suppliers in a precise and automated manner, reducing errors, disputes, and administrative work while improving supply chain transparency.
INVOIC (Invoice)
Suppliers send invoices electronically after delivery and confirmation of goods received by the hospitals, clinics, and pharmacies. Automates more accurate billing, accelerating payment cycles and reducing administrative costs on both sides.
REMADV (Remittance Advice / Payment Notice)
Suppliers receive this message from the hospitals, clinics, and pharmacies to provide clear, automated payment allocation information that accelerates reconciliation, reduces disputes, and improves cash-flow accuracy.
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