Connected retail starts with EDI

Automate orders, invoices, and shipments across the entire chain: suppliers, distributors, and marketplaces, from a single platform.

Connected retail starts with EDI

Unadjusted stock? Orders lost in transit? EDI brings order to retail

Managing thousands of SKUs and channels is impossible if data doesn’t flow in real time

 

In retail, every error shows up at the register. A late order, an empty shelf, or a mismatched invoice means lost sales and unhappy customers. With ever-growing catalogs and an expanding set of online channels, relying on manual processes is playing with fire.

EDI transforms how retailers, brands, and distributors communicate: it automates orders, invoices, and shipment notices, removes repetitive tasks, and ensures information moves at market speed.

Shelves always stocked. No stockouts.

Optimize operations by connecting orders, confirmations, and replenishments with all your suppliers. Gain agility, avoid errors, and keep availability high in store and online.

  • Automated orders, confirmations, and advance ship notices (ASN)

  • Full inventory synchronization across all channels

  • Elimination of manual processes and reduction of critical errors

  • Faster response to demand changes

Hassle-free regulatory compliance

Selling in retail means operating across countries, marketplaces, and online channels each with its own tax rules. Without automation, management turns into a maze. With EDI, e-Invoicing is validated, and Archiving is performed automatically, meeting each market’s requirements.

  • Invoices aligned with regulations in 85+ countries

  • Automatic validation and Archiving in a single environment

  • Lower administrative burden and reduced risk of penalties

  • Security and transparency for audits and period close

A truly connected retail ecosystem

A large chain, a local fresh-goods supplier, or a global fast-fashion brand: they’re all part of the same chain. The challenge is speaking to all of them, regardless of formats or systems. With EDI, every partner plugs into the network, even those without digital infrastructure.

  • Adapts to any format or protocol

  • Web portals for partners without EDI

  • Fast, secure data exchange for all participants

  • Scalability to grow without limits, from local stores to global chains

Total visibility: control your retail in real time

In retail, an inventory error or shipping delay causes lost sales that same day. With EDI, every order, invoice, and replenishment is monitored in real time. You can anticipate issues before they reach the customer.

  • Clear dashboards with sales, stock, and logistics KPIs

  • Proactive alerts before an issue hits the store

  • Automatic validation of confirmations and shipments

  • Fast decisions backed by reliable data

Inditex, Amazon, Harrods… When will you digitize your value chain?

Rely on EDICOM’s expertise and knowledge for your global EDI and e-invoicing projects.

Contact us for more information

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Retailers and chains: inventory and orders always under control

Modern retail doesn’t work without real-time data

Brick-and-mortar chains and omnichannel retailers live by synchronization: thousands of SKUs, live promotions, and replenishments that can’t be delayed. A mismatch in stock or a poorly handled order can mean empty shelves, mass returns, and lost customers.

Retailers need the full picture at all times: what sold, what’s in transit, and what needs replenishing. That’s only possible with a communication network that connects all suppliers and distributors, without manual steps in the middle.

Your daily challenges

  • Managing a constant flow of POs, confirmations, shipments, and invoices across dozens of suppliers.

  • Keeping inventory updated across all stores and digital channels simultaneously.

  • Coordinating campaigns and promotions with multiple parties while avoiding stockouts.

  • Ensuring traceability and on-time performance to protect the end-customer experience.

How EDI solves it?

  • Centralizes all supplier exchanges in one connected platform.

  • Automates orders, confirmations, advance ship notices, and invoices with no manual intervention.

  • Provides real-time visibility of inventory and deliveries, with proactive alerts for any incident.

  • Adapts to any format or system so communication flows without friction.

Brands and manufacturers: from catalog to shelf without friction

Producing isn’t enough: you must stay synchronized with every retailer

Brands and manufacturers supplying retail handle orders from multiple chains, each with its own requirements, promotion calendars, and communication formats. An error in an order confirmation or a shipment notice can delay store entry and ruin a campaign.

Meanwhile, the push for availability and visibility forces production, logistics, and marketing to coordinate in parallel. Without solid digital integration, teams get trapped in manual tasks that slow the response to market demand.

Your day-to-day includes

  • Managing orders and replenishments for multiple retailers with different systems and standards.

  • Synchronizing catalog, pricing, and promotions to keep consistency across channels.

  • Meeting SLAs for delivery times and traceability for each customer.

  • Reducing manual errors that directly impact commercial relationships.

How EDI helps?

  • Integrates the brand’s ERP with each retailer’s systems in one platform.

  • Automates confirmations, advance ship notices, and invoices per each customer’s standards.

  • Ensures consistent catalog and promotion data at all times.

  • Improves inventory and shipment visibility to react quickly to demand.

Distributors and wholesalers: the gear between factories and stores

The middle link that can’t fail

Distributors and wholesalers keep goods flowing between brands and retailers. Their role is critical: consolidating inventory, group orders, and ensuring every store gets what it needs, when it needs it. Complexity rises because each supplier “speaks” a different language, and every retailer imposes its own formats and deadlines.

Any error here multiplies into delays, stockouts in stores, or mass returns affecting both manufacturers and retailers. To stay competitive, the key is digital integration that removes friction and trims manual workload.

Your reality includes:

  • Handling orders from multiple manufacturers and retailers, each with different systems and formats.

  • Keeping inventories updated and visible to all parties in the chain.

  • Coordinating large-scale deliveries with strict traceability and deadlines.

  • Avoiding manual errors in billing, confirmations, and logistics that drive up costs.

Where EDI comes in?

  • Centralizes orders, confirmations, advance ship notices, and invoices in a single platform.

  • Standardizes data and formats so they flow regardless of each partner’s technology.

  • Ensures total visibility over stock and shipments in real time.

  • Automates interactions with manufacturers and retailers to respond with speed and reliability.

Retail logistics operators: the back office that never stops

Retail never sleeps, neither does your logistics

In online retail, the promise of fast, error-free delivery depends on fulfillment centers and logistics operators racing against the clock. It’s not just moving boxes: it’s handling demand spikes, coordinating returns, and meeting each retailer’s conditions to protect contracts and margin.

Without digital integration, operations become a bottleneck: manual labels, picking issues, shipments without traceability, or invoices that don’t reconcile. The challenge is turning that complex network into a continuous, automated flow.

Your daily challenges:

  • Handling high volumes of orders and returns with thousands of SKUs.

  • Synchronizing inventory in real time to prevent overselling and stockouts.

  • Meeting tight delivery SLAs and strict platform requirements without errors.

  • Coordinating invoicing and promotions across multiple digital channels.

How EDI solves it?

  • Automates pick orders, labels, and advance ship notices directly from the retailer’s systems.

  • Integrates inventories and confirmations in real time with every actor in the chain.

  • Centralizes returns and invoicing in a single, duplication-free flow.

  • Provides end-to-end visibility to detect issues before they impact the consumer.

Marketplaces and ecommerce: retail’s digital showcase

Where everything is decided in seconds

Marketplaces and online stores have become retail’s main “shop window.” Here, customers expect instant availability, fast delivery, and error-free billing. The difficulty lies in synchronizing inventory, orders, and returns across dozens of sellers and brands, each with its own systems and formats.

A single stock mismatch or late confirmation can cost you the Buy Box, trigger penalties, or generate negative reviews. To scale in this environment, technology must handle the repetitive work and put control in the hands of data.

Your daily challenges:

  • Processing orders from multiple retailers and brands with different packing and labeling requirements.

  • Synchronizing inventories in real time to avoid overselling and stockouts.

  • Meeting increasingly strict delivery SLAs with full end-to-end traceability.

  • Managing returns as efficiently as outbound shipments.

How EDI solves it?

  • Automates orders, confirmations, advance ship notices, and invoices in a single, frictionless flow.

  • Connects your ERP with marketplaces and eCommerce so inventory and prices stay up to date.

  • Centralizes sales and returns data to improve visibility and control.

  • Adapts to any standard (EDI, API, XML, JSON) to integrate even non-digital sellers.

Key EDI messages to run your omnichannel retail strategy

With our retail EDI platform, you can automate the core flows that define your daily operations:

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ORDERS

The purchase order that triggers the buy cycle: quantities, SKUs, and agreed terms between the retailer and the supplier.

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REMADV

Payment notice indicating that a credit has been issued or that an invoice is ready for settlement.

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RECADV

Confirms the goods were received correctly, reducing disputes and unnecessary returns.

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RETANN

Advance notice that certain products will be returned, so logistics and inventory can prepare.

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ORDRSP

Confirms the order has been received and accepted (or adjusted) to avoid surprises in quantities or timelines.

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RETINS

How and where to send returned items, avoids confusion and delays.

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DESADV

What is being shipped, how it’s packed, and when it will arrive, essential to coordinate warehouses and deliveries.

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INVOIC

The e-Invoice with all details: products, prices, PO numbers, and payment terms.

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SLSRPT

Point-of-sale or customer sales reporting: full visibility into what sells, where, and at what volume.

Benefits of implementing an EDI system in retail

Transforming retail through electronic data interchange

In retail, competing is not just about great products, it’s about managing information with precision and speed. Large chains and brands need technology partners who understand their dynamics, connect with every stakeholder, and eliminate manual processes that drive costs and delays. With EDICOM’s global platform, retail gains efficiency, visibility, and capacity to grow.

 

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More sales, fewer stockouts

By automating replenishment and orders, shelves stay full, leading to steadier consumption and a direct increase in units sold.

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End-to-end traceability

Every order, shipment, and invoice is recorded and visible in real time. Stakeholders validate data automatically, reducing incidents.

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Shorter lead times

Accurate data helps predict demand and guarantee on-time deliveries—the right quantity at the right moment.

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Better margins and business ratios

Less immobilized inventory, more sales, and leaner operations drive direct improvements in profitability and financial planning.

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Smarter inventories

Stock levels adjust to real demand. That means lower overhead, higher efficiency, and optimized management, critical for perishables.

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Resource optimization

With earlier orders, accurate forecasts, and better-planned transportation, you need less warehouse space and cut operating costs.

One Platform. Endless Solutions.

Contact our specialists to answer all your questions about adapting your business to any EDI, e-invoicing and tax reporting system worldwide.

  • Proprietary SaaS solutions

  • International customer support service

  • 99.9% guaranteed availability

  • Managed services

  • International certifications and standards

  • Flow maintenance and integration services